Our Return Policy
The www.thebodywonders.com e-shop is based on the laws of the Republic of Lithuania, therefore it also pursues a return policy. Purchased products can be returned to the company in the following cases:
- If the product you received did not match the one you bought in the e-shop.
- If the size of the product does not suit you or you did not like the appearance of the product, we suggest you to change it (you will only have to pay for the delivery of another product).
- Pursuant to the laws of the Republic of Lithuania, we give the customer the opportunity to return the purchased product – we provide 14 (fourteen) days to implement the process, as specified. The period starts from the moment the shipment is delivered by courier or from the moment the shipment is picked up by the buyer.
We warn you that the goods you want to return must be unused, without losing their original – commercial appearance, visual features (Unless the product is defective or defective). The packaging must also be undamaged, undamaged and not deformed. Note – opened packaging is not considered an infringement if the purpose was to make sure that the received item corresponds to the description specified in the e-shop.
Return costs are paid by the buyer.
- When returning the product, the following information must be provided: order number, name and code of the returned product, date of purchase.
- Our e-shop undertakes to refund the money within 7 – 10 working days after receiving the returned product.
- For a customer who wishes to replace the received product with another, the product delivery terms in the e-shop regulations apply.
- You can return the goods to the address: linkmenu g 58 – 62, Vilnius .